Privacy Notice

Last Updated: 23 August 2022

About This Notice

This Privacy Notice sets out how Limited (Humn, we, our, us) will process your personal data in relation to our products and services, including Rideshur.

Who We Are

Humn includes the following companies and trading names:
  • Limited, registered with the Information Commissioner's Office(ICO)   under   registration   number   ZA504331.  Humn  is   Authorised   and Regulated by the Financial Conduct Authority under firm reference number923700. We are registered in England and Wales under company number 11032616.
  • Walsingham Motor Insurance Limited, registered with the ICO under registration   number   Z3371177.   Walsingham   Motor   Insurance   Limited   is registered in England and Wales, Company No. 8164227.
  • WMIL is a trading name of Walsingham Motor Insurance Limited which is an   appointed   representative   of   Limited   for   general   insurance intermediary business.
For the purposes of any applicable data protection laws in England and Wales, including the Data Protection Act 2018 (DPA) the UK General Data Protection Regulation (UK GDPR) and General Data Protection Regulation EU 2016/679 (EU GDPR), Humn is the data controller of your personal data.

Changes To This Notice

Humn reserve the right to amend this Privacy Notice at any time without notification in response to changes in data protection legislation or in order to fulfil our legal and regulatory obligations. We recommend that you check our privacy page on a regular basis in order to ensure that you are aware of any changes which may affect you.

Information for Drivers

There may be instances where we do not have a direct contractual relationship with you. Our contract may be with a third party, for example, a drivers employer, the insurer of a vehicle, the owner of the drivers vehicle or the broker placing the vehicle insurance policy with the insurer (The Contracting Entity).
The Contracting Entity will also be a Data Controller under data protection legislation.
It is very important that you read this Privacy Notice in conjunction with that offered by the relevant Contracting Entity in order to understand how your data is processed and the legal basis for onward transfer to us. This Privacy Notice only covers the processing performed by Humn and not those processes performed by The Contracting Entity.
If you are reading this having received an e-mail or a notification regarding Driver ID we have been provided with your details by The Contracting Entity in order to provide them with a Contract for Insurance. As part of this service we require to know who is driving which vehicle covered by that policy. We do so under the basis of legitimate interest. If you have any questions in relation to this please contact the Data Protection and Privacy Office on the details provided below.

Who We Collect Personal Data About:

We collect and hold personal information relating to:
  • Clients and Prospective Clients
  • Partners and Prospective Partners
  • Drivers as Employees, Customers and Partners of the Policy Holder
  • Drivers Directly
  • Brokers
  • Website and App Users

How We Receive This Information

We collect personal information from a number of different sources. These include:
  • Directly from you in person, by telephone, email, surveys or via our website and app;
  • From third parties involved in the contractual chain of vehicle licensing - in the case of drivers for example this may be The Contracting Entity;
  • From other third parties involved in your insurance policy or claim such as another insurer, claimants, defendants, or witnesses
  • From other third parties who provide a service in relation to your insurance policy or claim such as claims service providers, loss adjusters, claims handlers, medical experts, healthcare providers, emergency assistance personnel, legal counsel, and other professional service providers;
  • From publicly available sources such as internet search engines and social media sites;
  • From data contributors such as software houses and intermediaries;
  • From risk analysis, fraud prevention, credit reference agencies and identity verification companies;
  • From insurance industry fraud prevention and detection databases and sanctions screening tools;
  • From providers of demographic and vehicle data;
  • From call recordings when interacting with us;
  • From our website and app including through the use of cookies and web analytics. Please see our Cookies Policy for further information;
  • From third parties who we buy marketing lists from;
  • From third parties who provide us with details of companies who have expressed an interest in hearing about our products and services such as when we receive data through introducer agreements;
  • From third party telematics providers and OEM’s;
  • From government agencies such as the DVLA, DVSA, MID and HMRC and from professional regulators;
  • From local authorities;
  • From brokers and insurance intermediaries;
  • From other insurers;
  • From third parties in connection with any acquisition or merger of a business by us.

The Personal Information We Collect

We collect a range of different personal information in order to provide or offer our services to you. The information that we process will depend upon our relationship with you as set out above in the section “About this Notice”.

If you are providing information to us regarding a third party, such as when The Contracting Entity shares driver data with us, you agree to inform the individual of who we are, that we are a third party Data Controller processing their information and give them an opportunity to view this Privacy Notice before submitting their data to us.

Basic Categories Data

  • Biographical information such as your name, title, date of birth, age, occupation and years resident in the United Kingdom;
  • Personal contact information such as home address, personal email address, telephone number, social media information;
  • Professional contact information such as the name of your employer, work address, work e-mail and telephone number;
  • Financial information such as bank details, payment details and information obtained as a result of credit checks;
  • Online and transactional information such as details of your IP address and interactions that you have with our websites and digital platforms. Please see our Cookies Policy for more information;
  • Telematics data such as GPS location, time and date, direction of travel, speed, accelerometer data, safety events as processed and detected by the telematics service provider, CAN bus data;
  • Vehicle data such as registration, VIN, make and model;
  • Driver licence related information such as related data such as type of licence held, licence date and licence number;
  • Dashcam data such as images captured by the dashcam device(s);
  • Diagnostic data such as vehicle fault codes, better health status etc;
  • Your opinions and preferences in relation to your working conditions.
The provision of your telematics data allows us to track your vehicle in real-time, map and analyse your trips in order to calculate your risk score.

Special Categories Data

Special Categories data that we process include:
  • Medical information such as your current or former physical or mental health and historic confirmed personal claims information;
  • Information relating to criminal convictions and motoring offences such as endorsements on your licence;
  • Your raw data and reports from psychometric questionnaires.