Make a claim
Walsingham Motor Insurance Limited, an appointed representative of Humn, has partnered with Gallagher Bassett International in order to provide a dedicated, market-leading provision in motor claims handling that is specific to the needs of our customers. Here's how to get in touch:
Your driver has an incident
You and your driver notifies us of the claim
Our claims team validates the incident
Use of repair network, and regular contact with you and your team
Communicate claim resolution and any follow-up questions
Our claims ethos
Our platform dashboard has all the tools you need to better manage your fleet and get real-time information on driver behaviour and AD/TP claims costs. That said, we’ll still need prompt and honest reporting of an incident. If the driver is at fault, then it’s better that they concede the fact as soon as possible, so we can focus on dealing with and controlling the cost of any TP claim that may come up.
We’ll strive to ensure that an early liability decision is made, which is why early and honest reporting is vital.
We’ll try to establish the financial potential of the claim as quickly as possible, so we can provide you with accurate and meaningful MI.
We’ll work to control the cost of a claim through pro-active and aggressive claim handling – this way we can control the indemnity spend, which in turn controls the loss ratio and your premiums.
Fight when it’s right
We’ll do our best to avoid TP litigation whenever possible, as this can often just adds to the costs with little positive benefit, but we’ll defend you when it’s right to do so.
We’re on your team
We’ll work with you and our claims service provider to build a long-term and mutually beneficial relationship.
We’ll make sure we fully understand your needs and processes, onboard you in the correct manner, and ensure compliance with your Key Performance Indicators.
Got a question or need to make a claim?
To make a claim, please refer to the claims section in your policy documents. If you can’t find it or have a question, please use the form below and we’ll get in touch as soon as Humnly possible.