_pendo_accountId. YOUR_SUBSCRIPTION_KEY_VALUE
100 days
The Agent uses this cookie to identify and record the visitor’s Account ID that will be used in Pendo like Guide delivery and analytics.
Cookie Policy
Last Updated: 25 October 2022
About this Policy
Our websites and the Rideshur platform use cookies and tags to enable certain functionality and to provide us with analytics information in order to enhance your user experience. This Policy covers our use of cookies and tags in relation to your interactions with our website.
What happens if I want to opt out
When you first land on our website, we’ll ask you whether you want to enable cookies. Some of the cookies we set can’t be rejected because our website can’t function properly without them, and others are optional to help us give you the best experience as you’re browsing.
Once you’ve made this choice, those cookies help us to remember it for future visits. If at any time you’re unsure of or want to change your cookies setting, you can do this by clicking the Cookie button on the bottom left of the webpage.
Once you’ve made this choice, those cookies help us to remember it for future visits. If at any time you’re unsure of or want to change your cookies setting, you can do this by clicking the Cookie button on the bottom left of the webpage.
Changes To This Notice
Humn reserve the right to amend this policy at any time without notice in response to changes in data protection legislation and our legal and regulatory obligations. We recommend that you check our Cookie Policy on a regular basis in order to ensure that you are aware of any changes which may affect you
Cookies Used By The Rideshur Platform
Our platform uses Pendo to track how you interact with our platform and provides us with analytics that we use to enhance our product offering and features as well as capture user feedback and to display targeted guides and notifications to relevant users. You can find out more about Pendo and its cookies here.
Cookie:
Lifespan
Purpose
_pendo_visitorId. YOUR_SUBSCRIPTION_KEY_VALUE
100 days
The agent uses this cookie to identify and record the visitor information so the information is used in Pendo analytics and Guide delivery.
log-enabled
Session
The agent uses this cookie to record additional details for troubleshooting purposes.
_pendo_launcher-closed. YOUR_SUBSCRIPTION_KEY_VALUE
10 days
The agent uses this cookie to identify and record the visitor information. Then, the information is used in Pendo analytics and Guide delivery.
debug-enabled
Session
Written and read in when the function pendo.isDebuggingEnabled() is triggered, which gets information from this cookie, is used in several places (like log.js, guides.js, and exports.js)
_pendo_meta. YOUR_SUBSCRIPTION_KEY_VALUE
100 days
Written and read in the agent. This cookie stores a hash of the current metadata so that Pendo can see when it's changed and update it.
_pendo_lastStepAdvanced. YOUR_SUBSCRIPTION_KEY_VALUE
10 seconds
Written and read in the agent. This cookie, along with "latestDismissedAutoAt" and "finalDismissedAutoAt," are short-term cookies (~10 seconds) that keep guides from showing again after they've been dismissed.
_pendo_latestDismissedAutoAt. YOUR_SUBSCRIPTION_KEY_VALUE
10 seconds
Written and read in the agent. This cookie, along with "lastStepAdvanced" and "finalDismissedAutoAt," are short-term cookies (~10 seconds) that keep guides from showing again after they've been dismissed.
_pendo_finalDismissedAutoAt. YOUR_SUBSCRIPTION_KEY_VALUE
10 seconds
Written and read in the agent. This cookie, along with "lastStepAdvanced" and "latestDismissedAutoAt," are short-term cookies (~10 seconds) that keep guides from showing again after they've been dismissed.
active-contexts
100 days
Read and written in the agent based on what is and isn't logged to the console.
